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Cairns Multitrade Frequently Asked Questions

Cairns Multitrade Frequently Asked Questions

At Cairns Multitrade, we understand that you may have questions about our services and processes.

What currencies do you exchange?

We offer a wide range of major and exotic currencies from around the world. Please contact us directly for the most up-to-date list of available currencies.

How are your exchange rates determined?

Our rates are competitive and based on current market conditions. We update our rates frequently throughout the day to ensure you get the best possible deal.

Is there a minimum or maximum amount I can exchange?

There is no minimum limit for exchanging currency. However, for large transactions, we recommend contacting us in advance to ensure we have the required amount in stock and to verify any applicable limits.

Can I reserve foreign currency in advance?

Yes, you can reserve currency online through our call/WhatsApp. Once reserved, your currency will be ready for pickup at our shop location.

Do you charge any fees for currency exchange?

We do not charge any hidden fees. The only cost is the difference between the buy and sell rates. What you see on our rate board is what you pay.

What identification is required for currency exchange?

For most transactions, a valid government-issued photo ID (such as a passport, driver’s license, or identity card) is required. For large amounts, additional documentation may be needed to comply with anti-money laundering (AML) regulations.

Do you offer corporate or bulk exchange services?

Yes, we provide tailored services for businesses and bulk currency exchange. Please contact our corporate services team to discuss your specific needs and receive competitive rates.

Do you offer home delivery for foreign currency?

At the moment, we do not offer home delivery services. However, you can reserve your currency online and pick it up from any of our convenient locations.

HQ opening hours?

Headquarters Opening Hours , Monday - Friday: 11:00 AM - 6:30 PM , Saturday: 11:00 AM - 6:30 PM, Sunday: 11:00 AM - 6:30 PM